5 Benefits of IT Support for Small Business Owners

November 27, 2017

Although computer technology has simplified our lives and developed the quality of our businesses, the systems can still offer challenge. Multiple problems can occur in: security, system updates, hardware, software, the network etc. and it’s our job to help prevent and fix these problems


For small to medium sized businesses who don’t have the resources or a team of IT specialist, the challenge is particularly difficult. When your system does go down, a call goes out to an outside repair tech. Normally you’d have to wait for an IT specialist to come out and view the problem before seeing whether they’re able to resolve it. Here at Pinfields, we can offer remote support, meaning you won’t have to wait for a specialist to come out. We can view and operate your computers and servers remotely; enabling us to begin work instantly.


Managed IT support, also known as managed services, can present an agile solution for small to mid-sized business owners. With managed services, we can offer 24/7 remote monitoring of your systems, and provide a team to support your businesses should things go wrong.


Here are five of the benefits of managed IT support:


  • It’s cheaper – With managed IT support, you have a team of experts ready to help, without the expense of full-time salaries and benefits. We therefore work on 30-day rolling contracts rather than set contracts.

  • There are no more unplanned repair bills. You’ll pay for outcomes such as; a smoothly functioning system, rather than labour inputs – time spent on repairs.

  • It’s scalable, based on business demand, freeing you from staffing, bandwidth, power and space constraints.

  • Managed IT provides you with a team of experts in multiple knowledge areas, enabling you to access the latest IT solutions at an affordable cost.

  • With 24/7 system monitoring, we can make fixes remotely, often before a problem arises. This reduces risk and provides a reliable IT infrastructure.


Managed IT is a cost effective way to keep your business systems running smoothly. Our IT support services can be found here. We hope this article has helped and if your business is looking for IT support, please feel free to contact us: info@pinfieldsIT.co.uk / 01527 910632.


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