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ARK Group Case Study

The ARK Group of Companies Limited ( ARK ) operates an exclusive trade agreement with Arpel Ltd, Rivco Ltd and Kamtech Fasteners Ltd. ARK provides a wide range of ARK branded rivets, rivet nuts and structural rivets. The complete range of products offered suit the needs of a diverse range of customers who rely on functionality and quality. We at Pinfield’s I.T. Ltd have been working with ARK Group for the past 8 years, and we have seen them grow from single site to now a multi-site operation, that started with 5 members of staff and now employ 22 staff members. Specific Needs The ARK group need a robust ERP provider that has the capability of scaling up to meet the demands for the modern off

The Advantages of Remote Monitoring

Minimise Downtime Downtime leads to huge loss of money and is a huge threat to your business. Your customers will most likely lose trust in the services you provide. When your systems are down, your employees lose access to all of their data such as, emails and software needed to complete their job correctly. On top of your system being down and no productivity is occurring, you are meanwhile paying for the employees, buildings and bills. Our remote monitoring management is therefore the perfect necessity to keep your business running. Pinfields IT offer a remote monitoring service that provides a constant 24/7 watch over your business’ server. This service will minimise the risk of any upse

5 Benefits of IT Support for Small Business Owners

Although computer technology has simplified our lives and developed the quality of our businesses, the systems can still offer challenge. Multiple problems can occur in: security, system updates, hardware, software, the network etc. and it’s our job to help prevent and fix these problems For small to medium sized businesses who don’t have the resources or a team of IT specialist, the challenge is particularly difficult. When your system does go down, a call goes out to an outside repair tech. Normally you’d have to wait for an IT specialist to come out and view the problem before seeing whether they’re able to resolve it. Here at Pinfields, we can offer remote support, meaning you won’t have

What makes our IT Support Engineers Different?

What makes our IT Support Engineers Different? It's important to work with the correct IT support engineers when dealing with your technical problems. We take the time and care needed to effectively support your business, providing the best solutions and reducing future issues. Above is an infographic describing a few reasons why we can help you!

Why It's Important To Use Trusted Providers For Your Hardware & Software Solutions

Pinfields IT offers small to medium sized businesses, IT support and IT service providers within the West Midlands. With a strong customer focus, we provide customers with hardware and software solutions. The emphasis is on partnerships, so there are no lengthy contracts, as at Pinfields IT, we prefer content instead of contracted customers. All customers’ requirements are unique and individual, therefore we believe it is extremely important to get to know the company and team first, to establish what the problem is for them. We outline what the challenges will potentially be and then design a solution(s) that will solve the issue(s). We make sure that we take the time to listen to the custo

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