Why Businesses Outsource their IT Support

June 14, 2019

There are a lot of businesses that have started to outsource their IT support as some businesses have to started to show results of a higher productivity. Recent studies have shown that 60% of IT work is being outsourced, and its predicted that this will grow across areas of all IT functions.

 

Why do Business’ Outsource IT Support?

One of the main reasons why a lot of businesses outsource their IT is because it saves money! Having an internal IT department can be expensive, especially if you are a small or medium sized business. if you do have an internal IT support team then you have to pay for computer hardware, a data centre and space to keep it and to pay the staff as well as train them, with an outsourced IT support team you just need to pay a monthly fee.

When looking for IT support make sure you assess the costs and compare them to try and find the best deal, IT companies usually have a fixed monthly price so you can budget around it.

 

Outsourcing Saves Time

Freeing up time is a key reason into why businesses outsource their IT support. You might be struggling with trying to handle and grow your business as well as trying to fix a minor IT problem, with an IT company they will be able to fix this problem while you are working.

 

Productivity Increases

Do you have employees that help out with IT problems even though they have no IT qualifications? They might be good with technology, but they should be taken away from their main duties that they have been hired to do. With outsourced IT support, the IT team will be able to solve any issues that come up while your employees can carry on working.

 

You get Access to IT Knowledge

When you hire an IT support company, their business is just IT, so you know that they have expert IT advice, and you don’t have to worry about their attention being taken up by anything else.

Your IT support team will use the latest technology and know what is best for your business. They will also be able to upgrade your systems while you can carry on working.

 

 

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